Archive | Operations Management

The Performance Measurement Trifecta: Team, System and Operating Model

In today’s world we are often overwhelmed by the sheer volume of information around us. Without realising it, we are constantly filtering information to keep what is valuable and useful to us while ditching the less relevant content. Similarly, performance measurement teams and their end clients are dealing with vast amounts of data and information […]

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Six Degrees of Separation: How Technology Drives Globalization

The world is becoming smaller. It’s true that the physical nature of the landscape hasn’t changed, however in terms of global business and communication, the increased interconnectivity of the globe frees us from the limitations of physical distance, and instead allows us to think about expansion where it may have been previously impossible. Information now […]

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The Decision: In-House vs. Outsourcing

Business and technology trends are constantly evolving around us and tend to influence the direction of large, complex decisions within an organization. In today’s environment of cost reduction, expense scrutiny, and lean/efficient processes, every organization must determine whether a particular function or service should be performed in-house or be outsourced to another vendor. Through my […]

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